Passion, persistence, and innovation are creating todays winners in the wireless repair market. The leading companies in our rapidly changing service based industry continue to break down barriers, while raising the benchmark for success. Engage with our power panel on the pain points to conquer, and a shared vision for the future you won’t want to miss.
AGiRepair is a recognized leader in the mobile device repair and service parts industry, with a steadfast commitment to offering cutting edge technology repair solutions. For over 16 years, some of the largest retailers, corporations, repair depots, and educational institutions have entrusted us as their essential partner.
Through 5+ years of focused dedication to the growth of the wireless repair channel, Jeremy has built a vast support network. He is entrusted by many to guide focus and long term vision for success within a complicated emerging industry. Passionate about doing what’s right for each unique situation, and connecting to the best partners to spark success.
MIKE BABBAR | Head of Customer Care Strategy & Operations – Mobile of Samsung
Mike Babbar is a customer service fanatic and maniacal about the customer experience. Mike is extremely passionate about the service industry and is always looking partnerships to innovate what happens at Samsung Customer Care. With over 15 years of experience in retail service experience, Mike leads the strategy and operations teams at Samsung who design strategy, launch partnerships, and execute customer support everyday across Samsung. Mike lives his daily life, with a mission in mind, of finding new innovative solutions and partnerships that “WOW” our customers and the industry.
DAN KOWALKE | VP, Growth + Alliances of iQmetrix
Dan Kowalke embraces technology, shares new ideas, exhibits business acumen, communicates effectively, seeks collaboration and leverages data. Currently living at the intersection of #ConnectedLiving and #InterConnectedRetail, Dan enjoys sharing his broad experience within the wireless repair ecosystem to create a journey that consumers love.
JUSTIN WETHERILL | CEO + Co-Founder of uBreakiFix
Justin Wetherill is CEO and co-founder of uBreakiFix, a leading tech repair brand with revenues in excess of $100 million annually based in Orlando, Florida. uBreakiFix specializes in same-day repair service of small electronics, mending cracked screens, water damage, software issues, camera issues and most other technical problems in its stores. In 2017, Justin was recognized as one of Forbes’ 30 Under 30 in the Consumer Tech category. In 2016, he was named EY’s Entrepreneur of the Year in the Retail and Consumer Products category in Florida.
TATE FISHER | CEO of Katalyst
With over 20 years of experience in consumer electronics retail Tate has seen the rise and fall of several industries, and thousands of products and product categories. Katalyst is a design and manufacturing firm for branded environments, and as the CEO Tate has spent the last decade helping retailers build stores and strategies that are capable of adapting and evolving to new marketplace demands.